iCloud freezing on reinstall following Windows 10 upgrade

Recently had a Windows 10 upgrade and iCloud stopped working (mainly in Outlook) so tried 'Repair' then uninstall/reinstall. The problem I now have is the installation freezes (not slows, stops!) when it gets to 'Removing Backup Files'.

I'm running a Toshiba with W10, and using MS Office 365.


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Toshiba Satellite-OTHER, Windows 10, Office 365

Posted on Sep 27, 2016 7:55 AM

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5 replies

Jan 12, 2017 11:01 AM in response to zinacef

I always restart prior to downloading any software, then wait till end of the installation (usually when asked) to restart.

ignore the point below that says it's sorted as it has stopped!

So, tried again today to d/l iCloud for Windows as Windows 10 has recently updated to say iCloud is now fixed. But having same problem as above in original question.


I have since deleted any downloads awaiting installation, 'repaired' any Apple software in Control Center and still it freezes!

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iCloud freezing on reinstall following Windows 10 upgrade

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